Telecommunications Sales- Appointment Setter

Telecom Services Appointment Setter
Classification: Non-exempt
Salary: Per hour commensurate with experience and performance bonuses apply.
Reports to: COO
Date: April 2024

We are seeking applicants with experience selling Hosted PBX Services to businesses. If you do not have this experience, please do not apply.

Verify Services, LLC is an industry leader in telecom project management, and we help a wide array of companies across the United States manage their telecommunications voice and ISP services.

If interested in applying, send your resume to Upgrade to see actual info as I will not be checking here for messages.

Our services help our clients IT department in 3 ways:

• Verify Services removes the tactical work of managing inefficient telecom providers so that our clients can focus on their internal network. These tasks can include resolving billing and service issues, research and procurement and contract management.
• Verify Services provides unparalleled expertise and product knowledge as we work with clients across the entire US.
• Verify Services meets on a regular basis with clients to align their services with the company’s strategic goals and ensures the telecom services they have are meeting current needs as well as setting them up for future success.
• Think of us as an extra set of eyes and helping hands for our Clients IT strategy and needs

We launched in 2001 and have been delivering exceptional results to a wide variety of industries. Our average client has been with us 8+ years and the average tenure of our employees is over 9 years. A company cannot attain these metrics without delivering exceptional results, on a consistent basis.

Resumes should be emailed to Upgrade to see actual info with the subject line "Resume for your review"

Please do not apply for this job if you don’t meet these critical criteria:
• Minimum of 1 year of remote outbound sales success
• Minimum of 2 years telecom experience
• Minimum of 2 years of B2B sales success

JOB DESCRIPTION

Summary/Objective:
The main objective of this position is cold outreach to generate qualified sales calls.

The Appointment Setter is responsible for finding, nurturing, and generating qualified leads and meeting sales goals to achieve company growth. Lead generation and the identification of potential clients and sales opportunities will be completed via cold outreach which includes phone calls, emails, and LinkedIn. The Setter will use their interpersonal skills to develop relationships and interest in doing business with the company.

The Setter will use CRM tools both automated and personalized touches of calling, emailing, and follow up activities to effectively initiate conversations and build relationships with potential clients. The Setter will maintain an organized database of sales data and reports and identify trends, opportunities, and areas of improvement to increase new sales.

This position is 100% cold calling, and we require all applicants to have a proven track record of remote outbound sales experience, business to business sales experience as well as experience in technical sales. If you do not have all 3, do not apply as you will not be hired.



ESSENTIAL FUNCTIONS

Initial Sales Meetings:
1. The Setter will schedule 3 initial meetings per week. A meeting will be defined as a voice or video call.
2. The monthly goal for average potential new client attendance to the initial meeting is 40%.
3. The Setter will vet potential prospects prior to scheduling an initial meeting and ideally, as much as possible, via online research prior to pursuing the potential client for an initial meeting, as being the ITA (US based, internal IT, privately held withUpgrade to see actual infoemployees) for current sales goals.
4. Of the potential clients attending an initial meeting, the Setter should on average have vetted out 80% of the non-qualified candidates, prior to scheduling that initial meeting.

CRM Management:
11. The Setter will pull lead lists in the CRM based on the companies identified ITA.
12. The Setter will keep the CRM up to date by working within the CRM and documenting all sales outreach activities. Some documentation will occur automatically as the VSA works within the CRM.
13. The Setter will identify trends in successful versus non-successful outreach.
14. The Setter will not reach out to potential candidates that have requested no further contact. Additionally, those contacts should be removed from any sales lists.
15. The Setter will conduct themselves in a highly professional manner with clear communication and reply to communication in less than 2 business hours.

Competencies:
1. Outbound sales skills
2. Communication Proficiency
3. Discretion
4. Ethical Conduct
5. Organizational Skills
6. Customer Service Skills
7. Business Acumen

Position Type and Expected Hours of Work:
This is a full-time position with typical workdays of Monday – Friday 8:00 – 4:30 PM EST (US Eastern Time Zone)

This position requires use of a computer and phone, and proficient use of the English language both oral and written.

Travel:
This is a fully remote position and travel may be required only if the employee is to attend company gatherings. These visits will not exceed more than twice per year and will be scheduled in advance.