Full Time
N/A
40
Apr 23, 2024
Are you seasoned in the real estate industry and enthusiastic about pioneering tech solutions? Join us, a trailblazing SaaS company revolutionizing real estate with cutting-edge innovations. We're on the hunt for a dynamic Customer Support Executive to fortify our team and provide top-notch service to our esteemed clientele.
Responsibilities:
1. Skillfully handle customer inquiries across various channels such as live chat,
2. Conduct engaging software demos, highlighting our product's unique advantages.
3. Efficiently log, track, and resolve customer interactions using our CRM system.
4. Collaborate closely with our tech team to address complex issues and provide invaluable product feedback.
Qualifications:
1. Minimum 2 years of hands-on experience in customer support within the SaaS or technology sector, with a background in the real estate industry.
2. Proficiency in managing customer support via live chat and
3. Stellar communication skills and a strong technical aptitude.
4. Reliable internet connection, a quiet workspace, and a quality video conferencing setup.
To apply, submit your resume along with a compelling cover letter and a 1-minute intro video explaining why you're the ideal fit for our team.