Sales/Customer Success Representative (CSR)

Full-Time Employment Opportunity
AMAZING OPPORTUNITY to learn, perform, and grow! We are looking for professional Sales/Customer Success Representatives (CSRs) in the growing home services industry. We offer a virtual, remote work environment that recognizes achievement within a supportive, team-first culture. If you have an unflappable positive attitude, a sales-oriented personality, great English-speaking skills, and an incredible passion to perfect your sales skills, this is a wonderful opportunity for you.

Who We Are:
TurFresh is the industry’s first and most highly regarded service provider in our industry. With over 23 years in business, we pride ourselves on delivering the highest quality of service to our customers, as evidenced by our hundreds of 5-star reviews. TurFresh has developed several proprietary innovations, including BioS+ enzymatic pet odor eliminator, BioX oxygen-based pet odor eliminator, and TurFill granular pet waste odor eliminator. Each product is specially formulated for artificial turf applications to eliminate bacteria, remove odor, and deodorize while being both pet and child-safe. As a company, we foster a small, personal, and caring office environment with tremendous growth expectations, making this a tremendous opportunity for individuals seeking long-term success.

Who Our Customers Are:
Our customers are pet lovers who have invested in artificial turf to create a beautiful landscaped environment for their families, pets included, to enjoy. To maintain a clean, odor-free, safe environment, turf needs regular cleaning from bacteria that causes odor, and the turf blades need to be re-bloomed back to their original appearance.

Who You Are:
You are thoughtful, humble, smart, and demonstrate great empathy when speaking with others. You are passionate about developing your skills, have curiosity, ask well-thought-out questions, and have a growth mindset. You are adaptable, resilient, and have the grit to overcome obstacles. You have mastery of spoken English, yet you are a great listener. You take pride in your own performance but equally strive to work towards team success.

What Will You Do Here:
As a CSR, you are the most important person driving our new business growth. Your responsibilities include closing incoming leads and efficiently managing follow-ups. The majority of our sales come from inbound calls, requests for information via marketing campaigns, and text. Your days will be filled with proactive outgoing and incoming calls, creating work directives using CRMs, maps, and optimization tools for our dispatching department.

Requirements:
Outstanding phone skills - Mastery of English with great enthusiasm, kindness, and empathy in speech.
Excellent consultative selling skills - Understanding customer needs before quoting prices.
Proficiency using CRM programs and/or other sales tracking software platforms.
Excellent written communication skills - Proficiently writing back to clients via email and text.
Strong problem-solving abilities - Matching customer needs to appropriate service packages.
Outstanding organizational skills - Managing inbound calls, emails, texts, and follow-ups.
Home Service Sales Experience a plus.
Ability to work on a rotating schedule, including weekends.


We value attitude and work ethic above all else. Humility, passion, and grit are crucial traits for success. We provide comprehensive training to all qualified applicants. No other jobs or gig work allowed since this is a full-time employment role.
Benefits:
Philippine Federal Holiday Pay
Bonus Pay
Commission Structure
VPN
Phone or computer phone
Dual Monitors are a must
High-Quality Headset

Email capabilities
Texting proficiency
CRM platforms knowledge
Working Days: Monday to Saturday
Typical Schedule: Full shifts, days, evenings, weekends (morning PST to evenings PST)

IMPORTANT TO BE CONSIDERED. PLEASE REVIEW AND FOLLOW:
Review website to understand services sold.
Copy link and fill out application: Apply Here: Upgrade to see actual info
Make introduction video in loom explaining why you would make a great CSR.

Email Video to Upgrade to see actual info with subject line BESTCSRVIDEO.
Take personality profile: Personality Profile: Upgrade to see actual info

Competitive hourly rate ranging from $5 to $7 Per hour plus commission structure. Earnings opportunity is open-ended.