Senior Trainer

Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We provide tickets to many events and shows across the world including music, sports and theatrical performances. We pride ourselves in finding effective solutions in an ever changing landscape to support the interests of our internal and external clients. Our focus on data and our core values are what allows us to scale and set ourselves apart from others.

We’re hiring for a Sr. Trainer to collaborate with management to identify company training needs in our distribution department, develop a schedule to assess training needs, plan and implement an effective training curriculum, consult with other managers and leadership.

The Sr. Trainer for Distribution would also oversee and direct individual and team training sessions, lectures, conceptualize training materials based on data and research and communicate training needs and online resources.

About the Role

Collaborate with company leaders and department managers to determine training needs

Assess new employee skills and strengths to provide customized training

Oversee maintenance of training records and resource library.

Design, develop and deliver training and development sessions for new and existing employees thru eLearning and remote to be successful in their role.

Design and develop learning materials including training manuals, visual aids, and other educational material for product and process training

Develop testing, evaluation, and measurement procedures of the effectiveness of training programs, providing recommendations for improvement

Develop process for employee evaluation which will result in marked performance improvement

Analyze departmental performance to see the help training team can give

Demonstrate superior attention to detail and ability to meet tight deadlines in a fast-paced environment

Heavy collaboration with cross functional business partners and the ability to influence the outcome of strategic decisions

Qualifications:

Knowledge of adult learning styles, principles and needs assessment.

End to end Training experience.

Knowledge of building and delivering effective e-Learning content through online CRM platform

Experience with LMS systems preferred. (Such as: Moodle, Canvas LMS, Docebo, Talent LMS- preferred)

At least 3-5 years in a Training / L&D environment roles

Experience with technologies and best practices for instructional manuals and teaching platforms

Good interpersonal skills and communication with all levels of management

Must be willing to work on graveyard shift (PST hours)

With background training a team remotely

Experience with big and small groups.

Virtual teaching experience preferred.

Self starter, Flexible, curious, can do attitude, connects the dots.

Fluid English.

Experience with Video editing is a must. Editing and Graphic Design (Canva Design) software.

Experience in managing teams is a plus.

#RemoteWork

Available to Work Pacific Time Zone