Amazon Catalog Update & Account Health Specialist

**Job Type:** Full-Time (40+ hours per week) during USA business hours.

**Test Project requirement:** As part of the interview process, we require you to complete a test project to prove your experience.

**NOTE:** To keep our team on track, we use TimeDoctor to help us manage our workflow. This role is perfect for someone who thrives in a collaborative environment and wants to build a long-term career with us. We're seeking a full-time employee passionate about Amazon and excited to grow with the company, not a freelancer for short-term projects.

**Company Overview:**
Join our team, a powerhouse in Amazon marketplace optimization. We specialize exclusively in enhancing Amazon listings for various brands and products. Our environment is fast-paced and centered entirely on Amazon's platform, offering a unique opportunity for specialists passionate about e-commerce and digital marketing within the Amazon ecosystem.

**Job Description:**
We are looking for an Amazon Catalog Content Specialist to join our remote team in the Philippines. This role focuses on updating and maintaining the Amazon catalog, managing the account health of our Amazon seller central accounts, and much more. The position requires a fast-paced, detail-oriented, and determined approach, especially when dealing with the complexities of Amazon's Seller Support.

**Key Responsibilities:**
- Update and maintain Amazon catalog listings, working with seller support to push through updates in necessary.
- Utilize Seller Central, Brand Registry, and Vendor Central for listing updates.
- Resolve complex listing issues, maintaining consistent follow-up with Amazon support services.
- Ensure listing accuracy, compliance, and optimization for enhanced visibility and performance.
- Persistently interact with Amazon's support teams to ensure necessary updates and overcome challenges Seller Support presents.
-Be proactive in forcing Amazon seller support to complete what we need to be completed.


**Qualifications:**
- Must be proactive, taking issues head on and working on them until completion and not taking no for an answer.
- Proven experience in managing Amazon listings in a high-velocity environment.
- Proven experience handling Amazon flat files to update listings.
- Proven experience handling and fixing Amazon account health issues.
- Strong understanding of Amazon Seller Central, Brand Registry, and Vendor Central.
- Exceptional problem-solving skills, attention to detail, and perseverance in handling support challenges.
- Excellent communication skills in English, both written and verbal.
- Ability to work independently and manage multiple tasks efficiently and quickly.
- Familiarity with Amazon's policies and e-commerce best practices.

**Work Space Requirements**
- Must have 100Mbs or faster internet access
- Must have a backup internet service if your primary service goes down.
- Must have a dedicated work laptop or desktop (Windows 10 or newer)
- Must be able to install TimeDoctor for time-tracking
- Must have a cellphone with an active phone plan for emergencies to contact your manager.
- Must install Slack on your phone to allow for messaging if you have an emergency, such as an internet or power outage.

**Benefits:**
- Competitive salary package.
- Fully remote role with a focus on work-life balance.
- 2 Week paid time off annually
- Select Filipino holidays paid off.

**Our Core Values:**

- **Professionalism**: We value professionalism in demeanor, appearance, and approach to work.
- **Integrity**: Honesty and respect in all interactions are fundamental to our ethos.
- **Attention to Detail**: We believe in meticulousness and precision.
- **Knowledge**: A commitment to continuous learning and skill enhancement.
- **Proactivity**: We value enthusiasm and readiness to take initiative.

**Application Process:**
To apply, please include “Grover Cleveland” in your application title. Attach a cover letter and resume. Add your preferred hourly wage at the beginning of your cover letter. Lastly, please confirm that you meet the workspace requirements above. We are eager to welcome an expert who can propel our brand presence on Amazon to new heights.