Customer Service for Gaming Company

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**Location**: Remote**About the Role**:
As a Customer Service Representative at PixelPlay, you will be the frontline hero troubleshooting gamer queries, providing game advice, and ensuring an outstanding experience for our community. Your role will involve handling customer inquiries exclusively through chat and email - no calls necessary! This position is perfect for those who excel at written communication and are looking for an entry-level role in the gaming industry.

**Key Responsibilities**:
- Respond to customer queries via chat and email with timely, accurate solutions.
- Assist gamers by providing game navigation tips, troubleshooting steps, and account support.
- Collaborate with the team to identify common issues reported by customers to help improve the gaming experience.
- Maintain up-to-date knowledge of our games to provide effective support.

**What We Offer**:
- A fully remote work environment - work from anywhere!
- Flexible hours to suit your lifestyle.
- A supportive team culture that values individual contributions.
- Opportunities for professional growth within the company.
- Competitive salary.

**Requirements**:
- Strong written communication skills.
- High level of proficiency in English.
- Ability to empathize with and prioritize customer needs.
- Keen attention to detail.
- A passion for video games is a must!
No previous customer service experience is required – we believe in growing talent from within. Whether you’re a seasoned gamer or new to the world of video games, if you have a positive attitude and a willingness to learn, we want you!

To apply, please send your resume along with a cover letter explaining why you're the perfect fit for this role and let us know about your favorite game experience.

Join PixelPlay today and be part of shaping the future of gaming!

APPLY HERE: Upgrade to see actual info