Full Time
$300-$400
40
Mar 28, 2024
Standard Requirements
Must be available during 8am to 5pm PST (dealbreaker)
Must have a webcam and can be contacted when needed during work hours (optional at the
Must be fine with installing monitoring software on computer (dealbreaker)
Must be proficient with Microsoft Excel and Google Sheets (dealbreaker)
Must be experienced in customer service and conflict resolution
Customer service representative
Handle phone calls/emails for the company and redirect them as necessary.
Handle customer questions and complaints from multiple marketplaces
Handle documenting and processing items that are returned
Handle claims for damaged items with carriers/marketplaces