Customer Support Virtual Assistant for Long-Term Position

We’re looking for a Customer Support Virtual Assistant to bring on full-time at 40 hours a week. If you are dedicated, loyal, and someone who looking for a long-term partnership, follow the steps in this post as this job could change your life:

REQUIREMENTS:

- Excellent/ Native communication skills in English
- Excellent Organizational skills and very detailed-oriented
- Stable internet connection, at least 10mbps
- You must be willing to work in the Central Standard Time zone, ideally between 9 am-6 pm

We are looking for someone who is:

- Proactive and resourceful, with the confidence to take on responsibility.
- Strong organization skills.
- Positive and has a can-do attitude
- Loyal and able to work in a team environment
- Able to solve practical problems and deal with a variety of changing situations. In short: you think solutions not problems.

Some of the tasks you will be required to complete include:

- Creating Standard Operating Procedures
- Creating FAQ Document
- Setting up Email Newsletters and Journals
- Answering Emails
- Answering Customer Inquiries/Tickets
- Managing >Facebook Community
- Other administrative and customer support tasks

EXPERIENCE NOT REQUIRED - YOU WILL BE GIVEN FULL TRAINING. We will provide full training so that you are confident about how to perform the tasks assigned to you.

INTERVIEW:
You must also be willing to particpate in a Zoom Video Call before being accepted for the job. I will be picking 3 applicants to invite for a 2-week paid job trial (training) before making my final decision.

HOURS:
This position is a full-time opportunity and you will be required to work 40 hours per week and this job must be your only employment.

COMPENSATION:
Your salary will start at $750 per month with an opportunity to grow.

TO APPLY:
1. Start your letter with the word ‘Customer’ AND the one misspelled word in this job post

ABOUT US:
The entire team is here for you like a family. No one is “punching in, punching out” - it’s just not that type of workplace. We work hard, but we play hard too. We strive for continuous self-improvement and we dream big. That’s who we are and it’s ingrained in the core of what we do.

If you’re looking for casual work experience, this isn’t for you. We want you invested in the success of the people within our community… because that ultimately reflects the success of our company. The more successful we are as a company, the more impact we can have in the areas that matter most to us.