Negotiator | Financial

Responsible for the settlement of client accounts, which includes contacting creditors, negotiating, and
finalizing all aspects of the settlement agreement.

DUTIES AND RESPONSIBILITIES

-Proactively pursue negotiated settlements on behalf of the clients with their creditors in
accordance to department policies.
-Utilize various reports and historical data provided to identify accounts that are ready to be
negotiated
-Communicate with creditors via phone and email on behalf of our clients with the purpose of
negotiating a settlement on their credit card/loan
-Work within our CRM to create the settlement plan following both our company polices and
agreement made with the creditor
-Properly notate the CRM of work completed and conversations had with creditors
- Meet and exceed predetermined goals (individual and company) for the month.
-Maintain a high level of accuracy on settlements completed.
-Interface with clients when necessary.
-Ensuring proper follow-up is completed daily.
- Performing other related duties needed for the objective of settling debt.


KNOWLEDGE AND ESSENTIAL SKILLS

- Ability to communicate with clients and creditors with the objective of resolving client
financial problems.
- Familiar with Excel and other Microsoft Office programs.
-Ability to convey a professional attitude in every aspect of the position.
-Able to work as a member of a team.
-Computer proficiency
-Attention to detail
-Time Management
-Organization

To apply please send link to your CV and a 1-2 minute audio recording with an introduction of yourself and summary of your experience.