Dental Office Administrative Assistant

Job Title: Dental Office Administrative Assistant
Job Type: Full Time
Work Hours: Monday to Friday, 9:00 AM to 5:00 PM Pacific time
Salary: $8-$10/hour
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Overview:
As our Dental Office Administrative Assistant, you will play a crucial role in the smooth operation of our practice. You will be responsible for providing comprehensive administrative support to our dental team, assisting with day-to-day operations, and ensuring exceptional customer service for our patients. This position requires proficiency in dental software systems, particularly Dentrix and SoftDent, as well as strong communication skills, both in English and Spanish.

Software Proficiency:
Master the use of Dentrix and SoftDent software systems.
Train existing staff members on the efficient utilization of these software platforms.
Troubleshoot and resolve any software-related issues that may arise.

Patient Communication:
Manage incoming and outgoing phone calls with professionalism and courtesy.
Assist patients with scheduling appointments, answering inquiries, and providing information about our services.
Conduct follow-up calls to confirm appointments and address any patient concerns.

Administrative Support:
Maintain accurate patient records and ensure compliance with privacy regulations.
Coordinate with insurance providers to verify coverage and process claims.
Assist with billing and financial transactions, including payment processing and invoicing.

Bilingual Support:
Serve as a liaison between our office and our Spanish-speaking patients.
Translate documents, forms, and communications as needed.
Provide interpretation services during patient visits, ensuring clear and effective communication between patients and staff.


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