English Cutomer representatives

Qualifications for ALL ROLES
- Pure/Neutral English accent
- BPO background: at least 2 years
- Has experience in handling an e-commerce account for at least 1 year
- The recent experience in customer support role is no earlier than 2 years ago
- Ok with evening/graveyard shift
- Responsible and customer service oriented
- Good communication skills
- Can stay long term with the company

Additional Qualifications for the Hybrid Support Role
- Has experience in handling a blended account for at least 1 year
- Experience in the ERP system
- Good excel skills
- Good TS (troubleshooting) skills in smart devices, home appliances and on, in the case of applying for a TSR role

In order to ensure the authenticity of resumes, all roles will conduct background checks on candidates. Please provide the contact information of your manager or team leader of your last company so that we can confirm your work experience.