High Level Strategic Thinker Director of Operations for Short-term rental Hospitality Company

Executive Assistant for a Hospitality Company (Tech-Savvy) - Field Operations


Position Overview:

We are seeking a highly organized and tech-savvy Executive Assistant to provide comprehensive support to our CEO, with a focus on optimizing operations, improving the guest experience, and leading new campaigns. Work hours are likely to primarily be between 10 am to 6 pm, although flexibility is required for urgent matters. The ideal candidate will possess exceptional critical thinking skills, be adept at maximizing our tech stack, and demonstrate the ability to prioritize tasks effectively in a dynamic environment. You will also provide support for all of the companies staff

Key Responsibilities

1. Provide high-level administrative support to the CEO, including calendar management, scheduling meetings, and coordinating travel arrangements.
2. Analytical thinking: Ability to analyze data and information critically to drive decision-making processes
3. Decision making authority: Opportunity for candidates to exercise independent decision-making within specified guidelines
4. Strategic thinking skills to anticipate future needs and drive long-term success
2. Act as a liaison between the CEO and various internal departments, external partners, and clients, both in-office and in the field.
3. Utilize technology platforms and tools such as Slack, Monday, Google Sheets, Whatsapp, and Upgrade to see actual info to streamline processes and optimize workflow efficiency, adapting to field conditions as needed.
4. Analyze existing systems, workflows, templates to identify areas for improvement and implement innovative solutions, leveraging available tech tools to enhance field operations.
5. Prepare and distribute correspondence, presentations, and reports on behalf of the CEO, ensuring timely and accurate communication using relevant platforms.
6. Maintain confidentiality and handle sensitive information with discretion, utilizing secure communication channels as necessary.
7. Anticipate the needs of the CEO and proactively address any challenges or obstacles, demonstrating flexibility in work hours.
8. Prioritize tasks effectively to ensure timely completion of assignments, balancing office duties and utilizing tech tools for efficient task management.
9. Stay up-to-date with industry trends and advancements in technology to suggest relevant improvements to our tech stack, particularly in relation to field operations.
10. Be available on-call to assist the CEO with urgent matters, demonstrating flexibility in work hours and locations as required.
11. Support the company in any capacity needed


Qualifications:

1. Bachelor's degree in business administration, management, or a related field is a plus.
2. Proven experience as an executive assistant or in a similar role, preferably supporting C-level executives.
3. Strong proficiency in utilizing various software applications and tech tools such as Slack, Monday, Google Sheets, Whatsapp, and Upgrade to see actual info to enhance productivity and streamline operations.
4. Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
5. Exceptional critical thinking and problem-solving abilities, particularly in dynamic field environments.
6. Outstanding communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
7. Ability to maintain composure under pressure and adapt to rapidly changing priorities.
9. High level of discretion and confidentiality, particularly when handling sensitive information in various locations.
10. A proactive and self-motivated attitude with a strong commitment to excellence, especially in supporting the CEO's needs.
11. Available for on-call tasks when emergencies arise.

Benefits:
1. Professional development opportunities
2. Career advancement opportunities (mentorship)

This position offers the unique opportunity to work closely with the CEO and play a vital role in optimizing field operations for our short-term rental company. If you are a tech-savvy professional with exceptional critical thinking and decision making skills we encourage you to apply.

You may apply by submitting your resume and answering the following questions. The more details shared, the better chances are for interviews.

Describe a situation where you were required to think strategically to achieve a long-term goal. What factors did you consider, and how did you approach the situation?

Provide an example of a time when you identified a strategic opportunity or challenge within your previous role? How did you address it, and what were the outcomes?


Share an example of a significant decision you had to make in your previous role. What factors did you consider in making this decision, and what was the outcome?

Describe a situation where you were given decision-making authority. How did you handle it, and what steps did you take to ensure a successful outcome?


Provide an example of a complex problem you encountered in your previous role. How did you analyze the situation, and what steps did you take to find a solution?

Discuss a time when you had to interpret and analyze data to inform a decision or strategy? How did your analytical skills contribute to the outcome?

We encourage you to provide specific examples and details, demonstrating your thought process, actions taken, and the impact of your decisions.