Virtual assistant with hotel/salon scheduling experience

I need a Self Driven and responsible Virtual Assistant with salon/hotel booking experience.

Responsibility:
- Responding to customer queries in a timely and accurate way, via phone, email or chat
- Identifying customer needs and helping customers use specific features
- Familiarity with our industry is a plus
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Fix schedule with no gaps and conflicts
- responsible in updating and messaging clients for feedback and follow up

->> should be available to work 9am-6pm eastern time zone, FULL-TIME.

HOW TO APPLY: PLEASE READ CAREFULLY, ANSWER ALL QUESTIONS.

SEND the following and also ANSWER these questions:

SEND:
1.Onlinejobs profile link
2. Screenshot of DISC and English test

ANSWER:
1.Are you available to work FULL TIME 9am-6pm EST?
2. What is the previous work experience you had that is related to this job posting?
3. What's your experience with scheduling appointments?
4. What is your experience with Instagram and Facebook marketing?
Please, send examples of posts.
5. Are you willing to learn new things?

I appreciate your time.

Thank you.