Outbound Phone Agent - Cold Caller

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Job Title: Phone Agent (Web Creation Services)**

Location: Remote

Hours: Monday to Friday, 4:00 PM - 8:00 PM UK Time

Job Type: Part-time

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About Us:
We are a dynamic web design company specializing in creating stunning websites for businesses and individuals. As part of our expansion, we are seeking a talented Phone Agent to join our team. This position offers an exciting opportunity for individuals who are passionate about customer service and web development.

Role Overview:
As a Phone Agent, you will be responsible for contacting potential customers over the phone and introducing them to our web creation services. Your primary goal will be to engage with prospects, understand their needs, and effectively communicate how our services can benefit them. You will play a crucial role in expanding our customer base and promoting our brand.

Key Responsibilities:
- Make outbound calls to prospective customers in accordance with assigned call lists.
- Present and explain our web creation services in a clear and compelling manner.
- Listen attentively to customer inquiries and provide accurate information about our products and pricing.
- Identify and qualify leads through effective questioning and active listening.
- Maintain detailed records of all interactions and update customer information in the database.
- Follow up with interested prospects to schedule appointments or provide additional information.
- Collaborate with the sales team to achieve individual and team targets.

Requirements:
- Fluent in conversational English with an American style accent.
- Excellent communication and interpersonal skills.
- Previous experience in telesales, customer service, or a related field is preferred.
- Strong negotiation and persuasion abilities.
- Ability to work independently and meet deadlines.
- Proficient in using CRM software and other communication tools.
- High level of professionalism and a positive attitude.

Benefits:
- Competitive hourly rate with performance-based incentives.
- Flexible working hours conducive to work-life balance.
- Opportunity for professional growth and advancement within the company.
- Full training and ongoing support provided.
- Joining a dynamic and supportive team environment.