Be a Call Center Agent in your own home!

We are a US based house cleaning company looking for a full time, home based customer support agent to work with our customer support and sales department.

Your daily responsibilities would include:

Confirm all appointments, schedule and assign to cleaners and re-assign non committed customers to other days.
Send a daily report detailing completed and ongoing tasks
Take inbound sales calls, customer requests and/or complaints and make outbound calls
Respond to customer questions via phone call, email, live chat, Facebook messenger or Upgrade to see actual info.
Provide service quotes and conduct follow ups with the leads.
Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives)

We are invested in our agent’s success. You will go far if you are:
A fast learner
A great communicator
Calm and collected under pressure
Can help us optimize our current processes
Be a self starter

This is a part time position, that can grow into a full time position. You need to have excellent English skills.

Work hours are Thursdays 8:00 am - 4:00 pm, Fridays 10am - 4pm and Saturdays 8 am - 6pm EST.
$3.50 an hour to start, with raises every 6 months, and performance bonuses every 3 months.

If accepted, you will be provided with training to help learn our confirmation system, scheduling system, how to handle customer inquiries, complaints and quotes.


HOW To APPLY:
Send an email to Upgrade to see actual info with the subject line: “I want to be a call center agent”
Please include a link to your Onlinejobs.ph profile within the email when you apply then complete the Google form you will receive in an email.

Note: After you send the email to apply, you will receive a response froUpgrade to see actual info with a link to a Google form. Please complete the questions in the Google form to be considered for this position. Forms that are not completed or only partially completed will not be considered in the form you will be asked your age. Answer 40 to prove you are paying attention to detail.

I look forward to working with you!

Wage salary: $3.50/hr

Email: Upgrade to see actual info
Contact Person: Drew Fischer

Job Skills
Primary Skill: Customer Service & Admin Support
What specific skill do you need?: Phone support

Secondary Skill 1: Office & Admin (Virtual Assistant)
What Specific skill do you need? Admin Assistant

Secondary Skill 2: Marketing & Sales
What Specific Skill do you need? Sales representative