Quality Assurance Administrator

Join the Fastest Growing Corporate Catering Delivery Company in Sydney!

Looking for a dynamic role where you can truly make a difference and be part of an amazing team?

We are on the lookout for an experienced, meticulous, and dedicated professional to join our team.

Who are we?

Feedwell is the fastest growing online corporate catering delivery company in Sydney. We make it easy for thousands of businesses all across Sydney to enjoy the freshest, healthiest catering options, delivered to their workplaces and events.

We are a small team of passionate individuals and pride ourselves on our strong culture, with no room for egos. We believe that every member of our team has something valuable to contribute, and we’re always open to new ideas and perspectives.

The Role

We are looking for someone who will be responsible for Quality Assurance of the work undertaken by our Customer Service and Accounts teams who are also based in the Philippines.

Key responsibilities

Quality checking customer orders: Inspecting the quality and accuracy of orders processed for customers and ensuring this matches with that the customer has requested and all correct information captured.
Quality checking customer invoices: Inspecting and ensuring accuracy of invoices prepared for customers and accurate and submitting to the customer.
Constantly providing feedback to customer service and account teams on any issues or errors picked up on.
Comfortable in using technology and working effectively. This is a role where on days volume can be high, so you must be comfortable in working under pressure.
Assisting with other admin tasks to support the team when needed

Minimum requirements

The successful candidate must have:

A minimum of 5 years experience in dealing with ensuring quality of administration and accounts related items.
Excellent organisation and time management skills.
Excellent written and verbal communication.
Very strong attention to detail
Experience with Xero accounting or other accounting software
Familiarity with basic applications and software, including Google Documents, Google Sheets. Experience with Microsoft Office applications instead of Google applications is also sufficient
Prior experience with catering or food related businesses is preferred but is not essential as extensive training will be provided.
Who are our clients?

Our client’s include businesses in all types of industries, ranging from small businesses to large international organisations. Our client’s include some of the largest companies in the world like Amazon, Google, Dior and Tiktok, to iconic Australian brands like Woolworths, Westpac, and Airtasker all the way to local small businesses.

The types of events we cater for can range from small internal company meetings, to large events and functions, to staff meals. These include a range of industries from local offices, to feeding warehouse teams, providing catering for film studios, to schools, universities and hospitals.

What’s on offer

40,000 to 45,000 PHP per month.
Private Health, Pagibig and SSS included.
Professional development and extensive training.
Ability to work full time remotely from home.
How to apply

If you think this role may be for you, please apply by doing the following:

Submitting your CV and cover letter to Upgrade to see actual info
Submitting a video where you talk to your experience directly related to administration and accounts quality checking.
A copy of an internet speed test