Operations Specialist

Make It Real is a fast-growing toy/craft company with a focus in the activity category and sales globally in 90+ countries. We are an international company with offices in the US, Canada, Europe, and Asia.

Description:

Make It Real looking for an Operations Specialist to act as the main contact for our sales operation teams, factories and design teams. Their role is to coordinate artwork changes, notify the factories in advance and keep track of the changes to ensure smooth workflows.

Responsibilities:

• Coordinate between external and internal parties on artwork changes and project progress
• Monitor and track progress with our internal design teams.
• Act as the point of contact and communicate project status & progress to all stakeholders
• Audit the files and folders to make sure everything is up to date and as expected based on the tracking sheets provided.
• Create and maintain basic monthly reports on workload progress.
• Organize the customer operation team’s requests, identify priorities under the supervision of the Director of Operation –
Product Development and coordinate workload.

Requirements:

• 3+ years of experience in customer services, project coordination,
• Proficiency in Microsoft Office, particularly Excel (advanced skills including V-lookups and Pivot tables)
• Experience in Project management tools is a plus
• Savvy and quick to learn new concepts and systems.
• Ability to prioritize and multitask and organize.
• Attention to detail.
• Ability to work well with others and communicate effectively.
• Professional demeanor, positive attitude, and team player
• Ownership mentality and takes initiative

We offer competitive salaries based on competency and experience and take pride in our entrepreneurial spirit and in creating a pleasant, flexible environment for everyone across our offices.
Please send all inquiries and resumes to Upgrade to see actual info