Operations Manager (Fashion E-commerce)

Are you an ambitious, results-driven e-commerce operations professional seeking an exciting opportunity to shape the growth of a thriving multi-million dollar e-commerce business? Do you want to leverage your expertise and leadership to make a significant impact, as you would in your entrepreneurial venture? If so, continue reading.

We are seeking a Part-time Operations Manager for our rapidly growing Shopify Dropshipping Business. You will work closely with our CEO and eventually lead a diverse team of passionate professionals, including customer service and fulfillment representatives, product researchers, graphic designers, copywriters, video editors, and media buyers. Your mission will be to facilitate a seamless workflow and optimize team performance.

Responsibilities:
- Collaborate with the leadership team to develop and implement operational strategies aligned with the business objectives.
- Develop and implement recruitment strategies to attract top talent in alignment with company goals
- Schedule and conduct interviews, evaluating applicants based on their interview performance and qualifications
- Identify and recommend improvements in business processes and operations to maximize efficiency and growth
- Optimize workflows by suggesting and implementing software solutions that enhance productivity and team management
- Act as the primary liaison for all teaUpgrade to see actual infombers, addressing questions and concerns
- Establish KPIs and SOPs for various roles, monitoring progress and driving performance improvements
- Lead and motivate the operations team to achieve targets and maintain high standards of performance.


Requirements:

- A minimum of 3 years of Dropshipping Management experience is required
- Strong understanding with CRO (Conversion Rate Optimization)
- MUST be in the Fashion retail industry, and understand its e-commerce and trends
- Knowledgeable in Klaviyo, and FB ads
- Prior experience with Shopify and Asana is strongly preferred
- Demonstrated ability to analyze workflows and recommend strategies to boost team productivity and satisfaction
- A commitment to continuous improvement and results-driven mindset
- Knowledge of industry best practices and emerging trends in e-commerce operations.
- Ability to think strategically and translate vision into actionable plans.
- Excellent teamwork and collaboration skills
- Ability to manage deadlines and achieve both team and individual goals
- A positive, growth-oriented attitude and strong work ethic
- Compensation and Benefits:
- Competitive starting salary, negotiable for candidates with exceptional experience in a relevant field, and immediate recommendations for optimizing team workflows and talent management.
- Performance-based bonuses and raises are possible and encouraged, reflecting your ongoing contributions to the team's growth and success
- This is a remote position; no need to report to a physical office location.
- All communication will be conducted via Slack upon joining the company
- We are looking to fill this position as soon as possible and will provide on-the-job training, working directly with the CEO to gain an in-depth understanding of the business and how to best support each other.

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