Agnes
Customer Service, Sales & Operations Specialist | Team Leader | Admin Support
Overview
Looking for full-time work (8 hours/day)
at $8.32/hour ($1,600.00/month)
Bachelors degree
Last Active
June 12th, 2026 (3 days ago)
Member Since
July 6th, 2012
Profile Description
Results-driven Sales, Customer Service, and Operations Professional with over 15 years of experience supporting clients across the US, Australia, and the UK. Proven track record in driving customer satisfaction, improving operational efficiency, increasing team performance, and delivering consistent business results across financial services, travel, retail, and online advertising accounts.
Built my career from front-line sales and customer service roles to leading high-performing teams, specializing in target achievement, quality monitoring, workflow optimization, performance coaching, and implementing strategies that improve productivity and customer experience.
Experienced in managing daily operations, reporting, scheduling, data entry, escalations, and client communications while maintaining accuracy and efficiency in fast-paced remote environments. Known for strong communication skills, professionalism, reliability, adaptability, and the ability to manage multiple priorities with minimal supervision.
Top Skills
Customer Support » Customer Service
Experience: 10+ years
Skilled in providing exceptional customer service by addressing client needs, resolving issues, and ensuring customer satisfaction
Project Management » Process Improvement
Experience: 10+ years
Experienced in analyzing workflows and introducing solutions that streamline operations and reduce costs
Office and Administration » Team Leadership
Experience: 10+ years
Experienced in coaching, mentoring, and empowering team members for growth and success
Other Skills
Office and Administration » Data Entry
Experience: 1 - 2 years
I have experience as a Data Entry Specialist for a company helping customers apply for pension advances. I am an expert at handling sensitive personal data, performing background checks, and verifying employment history with 100?curacy and privacy.
Office and Administration » Administrative Support
Experience: 1 - 2 years
I am a highly versatile Administrative Professional with experience in Executive Support, Financial Verification, and Credit Card Services. I have a proven track record of supporting CEOs, managing sensitive data for pension applications, and resolving complex credit card disputes. I am a remote-work expert who is dedicated to accuracy, privacy, and helping businesses run smoothly.
Office and Administration » Executive Assistance
Experience: 6 months - 1 year
I am a reliable Executive Assistant with almost a year of experience working remotely in an electronics company. I am an expert at managing busy schedules, handling emails, and organizing work across different time zones. I work well on my own, keep information private, and make sure daily operations run smoothly without needing constant supervision.
Basic Information
- Age
- 46
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
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