A highly driven, results-oriented Executive Virtual Assistant and Telemarketer with a high cognitive aptitude (IQ 125) and C2 Advanced English mastery. Backed by several years of proven excellence in handling high-volume outbound sales, bypassing gatekeepers, and turning challenging customer objections into successful outcomes.
Beyond traditional voice capabilities, I specialize in building next-generation backend efficiency. I am proficient in configuring and deploying AI Agents within GoHighLevel (GHL) to handle automated, human-like conversations that qualify leads 24/7. Combined with my expertise in building complex CRM workflows and designing engaging monthly
Core Capabilities & Tech Stack
*AI & Automation: GoHighLevel AI Agent setup, workflow triggers, SMS/Email sequence building, and pipeline staging.
*Sales & Outreach: Outbound Cold Calling, Appointment Setting, Lead Qualification, Expert Objection Handling, and Pipeline Management.
*Operations & Administrative: Executive Calendar Management (Calendly, Google Workspace), Data Tracking (MS Excel, Google Sheets), and Team Leadership/QA.
*Marketing & Content:
Key Professional Achievements
*AI & CRM Innovation: Successfully configured conversational AI agents and automated drip campaigns in GoHighLevel reducing manual lead response times to zero and significantly lowering appointment no-show rates.
*Top-Performing Agent & Team Leader: Promoted to Supervisor to coach underperforming teams, successfully raising average QA scores from 82% to 94%.
*Consistent Quota Exceedance: Maintained a 90%+ accuracy rate in qualifying and transferring insurance leads while consistently beating personal booking targets by 15%–20%.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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