Overview
Looking for part-time work (4 hours/day)
at $11.00/hour ($968.00/month)
Bachelors degree
Last Active
October 2nd, 2024 (6 days ago)
Member Since
November 5th, 2019
Profile Description
Eperformax BPO and Contact Centers? (December 2012 – July 2013) Customer Service Representative Assist customers in navigating the eBay website. Inform customers of their outstanding balance and explain their bill. Assist both sellers and buyers in sending and receiving messages related to items they posted or items buyers are interested in.
Telstra powered by Teletech (? September 2014 – October 2015) Level II Mobile Assurance Specialist Assist customers on their mobile phone issues Update customers about the delivery of their phones Explain bills and give credits to customer if necessary Raise tickets for coverage issues
Author Solutions Philippines Inc.? (October 2015 - January 2016) - Talk with authors regarding their book. Inform author about the benefits of having their book published. Sell them publishing package that will best suit their book and the budget they are willing to shell out for it.
Netbound Solutions Inc. (February 2016 – January 2017) Calling Australian citizens who have expressed interest in studying vocational courses - Talk to potential enrollees about what they want to achieve after they study. Carefully filter information provided by the student and recommend the best course for them based on their passion and target jobs after the course. Inform them about student loans available and studying at home at their convenient time.
Reeracoen BPO, Inc. (February 2017 – December 2017) Supervisor Started as an agent selling Google Indoor StreetView features for businesses in California Supervised a team of 8 people Send daily report containing agent performance, attitude and monthly evaluation
BioRx Labs ?(December 2017 – February 2019) Manages Cebu office Calls pharmacies in the US to check if they need to reorder pharmacy supplies Communicate with client regarding team performance, office situations and agent attitude/work ethics Give suggestions to client on how to improve sales
Stellar Philippines Inc. (March – August 2019)Caption live calls for Americans who are hard of hearing
Top Skills
Real Estate » Appointment Setting
Office and Administration » Data Entry
Office and Administration » Email Management
Other Skills
E-Commerce » Inventory Management » Quality Control
Office and Administration » Transcription
Office and Administration » Travel Planning
Office and Administration » Personal Assistant
Human Resources
Office and Administration » Microsoft Excel
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 56%
- Influence: 23%
- Steadiness: 12%
- Compliance: 8%
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
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- Steven Rapposelli
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