1. Ensure technology is accessible and equipped with current hardware and software
Main Activities
? Troubleshoot hardware, software and network operating system
? Be familiar with all hardware and software
? Be familiar with network operating system
? Provide orientation to new users of existing technology
? Train staff about potential uses of existing technology
? Train staff about new and potential use
? Provide individual training and support on request
? Provide recommendations about accessing information and support
? Maintain current and accurate inventory of technology hardware, software and resources
2. Monitor and maintain technology to ensure maximum access
Main Activities
? Troubleshoot all technology issues
? Maintain log and/or list of required repairs and maintenance
? Make recommendations about purchase of technology resources
? Research current and potential resources and services
? Provide network access to all staff and students
? Install work stations
? Connect and set up hardware
? Load all required software
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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