Current Employment Status:
Hired Full Time on Apr 5, 2013
I worked as a Language Coach for an account and I had to make sure that the language skills of the agents we're supportive and driven to get really great survey scores. I had to perform other functions as well for the training department which included remediation programs for agents who failed, tons of paper work, and I was the head of the newly-hired agents' nesting program. I was promoted as Team Manager and with the new role came new responsibilities. Daily paperwork, monitors, coaching, and reporting are just some of the things I slave on. So, overall, the reasons why you'd be glad to have me in your company are my language skills, ability to manage, I am trained in teaching and coaching, and diligence in finishing paperwork.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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