-Bachelor in Mass Communications graduate in the University of the City of Manila
-Finished Basic Italian Language in Languages Internationale.
-Took up Masters in Communication in 2013 (Undergraduate - w/o Compre & Thesis yet).
-Previously worked as a Customer Service Rep and eventually became Technical Support Representative for Verizon Online DSL in the USA for 4
-Earned certificate and training on ACE (Accent and Conversational English)Skills.
-Recently worked as a Customer Services Agent/Live Chat Support using FUSION KAYAKO for Forex Services, Customer Services Administrator via ZENDESK and an Administrative Assistant (outside Upwork) in a private broadcasting network.
-Worked as a freelance Live Chat Support Representative in a US company for almost 7 years.• Customer Support via
chat/Logistics Staff in an Australian Catering business using
scheduling tool for quite some time.• A recent Senior Customer
Support Executive, Recruitment Officer and Marketing Staff in a Singapore-based
company remotely for Cryptocurrency/Membership platform.
• A Customer Support agent for an
online store via Shopify and Richpanel.
• A Level 1&2 Technical/Customer
Service Representative for
(Australian Company)
• A Customer Success Team and
Technical Suppot for
• A Virtual Assistant,
Appointment setter,
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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