Research Manager, VA, TSR, CSR, Licensed Financial Advisor

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Bachelors degree

Last Active

December 13th, 2022 (731 days ago)

Member Since

June 6th, 2012

Profile Description

Technical Support/Customer Service Representative for 4 years
Efficient and reliable as a Technical Support/Customer Service Representative.
• Answers telephone calls from customers.
• Provides courteous and professional customer service in responding to phone requests for technical assistance from end users of DSL regarding Internet connection, email and system configuration, web loading and browsing.
• Takes care of customer’s complaint regarding the use of DSL with speed and professionalism.
• Answers general questions and provides extensive learning to end users on DSL functionality.
• Identifies, researches, and resolves customer issues using the computer system.
• Troubleshoots issues with DSL installation and configuration.
• Provides implementation assistance.
• Follows-up on customer inquires not immediately resolved.
• Transfers customer calls to appropriate staff by referring the customer to dial the correct telephone number.
• Provides online administrative, secretarial, and clerical support, as well as creative and/or technical services for clients.
• Skilled in providing Customer and End-User Help Desk Support.
Virtual Assistant for 4 years
• Keep pace with SEO, search engine, social media and internet marketing industry trends and development.
• Research and administer social media tools and strategy.
• Create and support marketing content to socialize and use for social media purposes (e.g.
writing articles for the blog, publish and manages the content (entries and posts articles) to the web, upload files, build the site, create twitter, facebook and add blog links, article directories and social bookmarking sites ) for SEO.
Some of my works are
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•Capture Pop up Ads using Firefox iMacros
Product finder to sell at Amazon store.
Research Manager April 2014 - November 2018
• A hard working Research Manger who performs and delegates all her multiple duties in a respectful and professional manner.
• Make sound decisions and Work directly with the owner and researchers at all levels of responsibility.
• Can also motivate staff to do better.
• Ability to manage through others.
• Prioritising important tasks and ensuring they get done first.
• Ability to follow and comprehend complex instructions, short correspondence, and memos.
• Able to quickly identify problems.
• Checking the researchers finds and make sure to reach quotas.
• Inventory Transfer