Amazon VA & Shopify Ecommerce Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 11th, 2024 (246 days ago)

Member Since

June 5th, 2012

Profile Description

Over the last 6 years, I have had experience with customer service and technical troubleshooting. I was trained at a large call center companies, assisting different types of nationalities.
I can provide e-mail, ticket and customer service and will do everything I can to delight your Upgrade to see actual infomunication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer services such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and willfully familiarize myself with the product in order to provide the best possible support to customers.
Here are some of my work experiences:
- Email Support Handling (Zendesk, Gmail, GoDaddy and Zoho Mail)
- Shopify Order Fulfillment
- Oberlo, Dropified, Dsers, Aliexpress and Amazon Seller Central
- Store Management
- Handling refunds and reshipments, disputes, overriding products, inquiry and returns
- General Admin Work and Data Entry
- Google Drive (Spreadsheet, Docs)
I hope to work with you soon!