Virtual Assistant / Project Manager

Successfully scheduled an average of 10 appointments per week through effective cold calling, rapport-building, and strategic follow-ups. Proficient in using GoHighLevel CRM to manage client records, track interactions, and automate follow-ups. Skilled in delivering clear sales pitches, engaging potential clients, and converting leads into opportunities, contributing to business growth and enhanced client engagement.

I have extensive experience in encoding and processing insurance applications and claims, as well as managing inventory, monitoring, and issuing accountable forms. I excel in preparing monthly reports for accountable forms and handling monthly and annual tax remittances, including data entry and e-submission of tax alpha lists. Additionally, I efficiently manage monthly remittances for government mandated benefits, quarterly procurement of office supplies, and re-issuance of indemnity checks. I am adept at preparing monthly reports for claims and settlement monitoring slips, organizing and filing 201 files for job order employees, and providing clerical support through sorting, recording, and filing duties.

As the Secretariat for the Personnel Selection Board, my responsibilities include conducting the initial evaluation and screening of applicants to ensure all requirements are complete, administering written examinations, scheduling and facilitating Personnel Selection Board interviews, providing technical assistance to Personnel Selection Board members, and preparing comprehensive evaluation reports and other required submissions for the Head Office.

Graphic Designs using Canva Pro.

I handle email management as part of my role, ensuring that incoming emails are sorted promptly based on their priority and the relevant department they pertain to. This involves carefully categorizing and organizing messages to streamline our communication process. I am proficient in responding promptly to emails, addressing inquiries, and maintaining clear and effective correspondence with clients and customers. Furthermore, I manage the coordination and distribution of newsletters, utilizing these communications to engage and inform our valued clients and customers effectively.

My experience includes delivering outstanding customer service for telecommunications accounts, actively promoting products and services, processing orders and payment transactions efficiently, and resolving technical issues and troubleshooting problems effectively. I am skilled in handling customer complaints with a focus on ensuring customer satisfaction and maintaining positive relationships.

Social Media Management - Facebook