• Advice accurate information based on customers’ needs.
• Resolving customers issues
• Recording transactional information
• Performing a troubleshooting steps in customer’s computer in case there is a problem on their product
• Promoting the Products
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• Doing one on one coaching to some consultant who need reinforcement
• Directing calls to appropriate department.
• Provide floor support
• Maintaining Customers’ Confidentiality
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.