Since I have worked in the call center industry for seven years particularly as a Team Leader, QA and Trainer, I have developed excellent administrative skills. I am good at e-mail composition and management. I have vast experience in writing process documents. I have conducted different data, trend and root cause analysis. I have strong English writing and speaking ability. I have done a great deal of writing especially when I was a student when I was one of the editors of our school publication. As an officer in a call center industry, I have strong skills in writing/composing memos. I also have strong computer and internet skills.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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