Efficient support. Clear communication. A calm, reliable presence behind the scenes.
I help online business owners, coaches, and course creators stay organized and on top of customer needs, with reliable support across admin, content, and communication.
Whether you’re running a coaching program, eCommerce store, or digital course, I’ll help your business run smoother and your customers feel supported.
How I Can Support You:
Customer & Student Support
-Prompt, thoughtful responses via
-Monitoring inboxes and reviews (Trustpilot, GMB, Udemy)
-Managing orders, returns, and product/customer inquiries
Admin Assistance
-Inbox cleanup & calendar management
-Tracking payments, customer access, and backend organization
-Creating and updating SOPs
Content Support & Social Media
-Uploading content to LMS or blog
-Writing engaging captions,
-Designing simple, clean graphics with Canva
-Scheduling posts via Meta, Buffer, Loomly, etc.
Tools I Work With Often:
Gmail, Google Workspace, Canva, Trello, Notion, Slack, WordPress, LearnWorlds, Shopify, Zoom, Trustpilot, ChatGPT, Klaviyo, Gorgias, Zendesk, Loom, Hubspot, Meta Business Suite, Later, Freshdesk, MailerLite
What Clients Say:
“Kay has been a pleasure to work with. She's a hard worker and completes tasks on time and efficiently. Thank you for your hard work and dedication. We highly recommend Kay for any task.”
“Dependable, smart, and genuinely cares about the people we serve.”
Let’s connect if you need a tech-savvy, resourceful VA who takes initiative and keeps things running smoothly behind the scenes. I’d love to support your team and help your business grow!
Experience: 5 - 10 years
I worked as an office administrator for 7 years. I answer customer emails, book work orders, and create quotes and invoices. I also assign jobs to tradesmen and make sure that everything is running smoothly.
Experience: 5 - 10 years
I have worked with various business owners from all over the world for the past decade of my freelancing career. I support them as best as I can by doing all the tasks they assign to me - from email management, and research, to social media management for their personal and business accounts.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.