Top Skills:
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Over 9 years of experience as 3PL Ecommerce and Fulfillment Specialist managing end-to-end warehouse operations in China including product sourcing, supplier coordination, WMS operations, inventory control, order fulfillment, and global shipping operations for cross-border ecommerce brands.
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Customer support coordination?handling order inquiries, shipping issues, returns, and post-purchase support to ensure smooth customer experiences. Which includes order tracking, delivery issue resolution, returns coordination, and customer communication.
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Workspace administration, including Slack and
Basic Skills:
? Typing speed: 60 wpm with 100% accuracy
? Knowledgeable in MS office and all of its components
? Knowledgeable in link building/SEO campaign
? Knowledgeable in overall social media campaign
? Knowledgeable in on-page and off-page optimization
? Good in oral and written communication
? Outstanding communication and problem solving skills
? Above average computer skills
? Knowledgeable keyword/Amazon niche research
? Excellent with organizational and online research skills
? Very keen on submitting reports on-time
Experience: 5 - 10 years
I am currently the overall operations manager for a fulfillment company based in China. We cater e-commerce businesses of different clients
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