I have almost 5 years experience working as a Technical Support Representative in BPO's. Supporting customers through phone, chat and email. The latter part of my experience is being a Technical Trainer. I am well versed in American English and people say I have a good command of the language. I am very familiar with technology revolving laptops, mobile phones, tablets and the like. Aside form Tech Support we also did some Sales to our customers. We sold them warranty extensions and replacement parts for their devices and gadgets. I have experience in sales as I used to own a motorcycle parts and repair shop. I managed this business as well as served as a part time mechanic.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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