Experienced HOA Property Management professional with over 5 years of hands-on experience supporting and managing operations across thousands of communities. I specialize in delivering efficient administrative support, maintaining accurate homeowner records, and ensuring smooth day-to-day community operations in fast-paced, remote environments.
I am highly skilled in managing service requests, handling escalations, and ensuring timely resolution of homeowner concerns through structured workflows and AI/chatbot-supported systems. I have extensive experience using industry platforms such as Vantaca, CINC, and AppFolio for account management, tracking requests, and maintaining organized financial and operational records.
I work closely with board members and internal teams to ensure compliance with community guidelines and deliver consistent, high-quality service. Known for my attention to detail, strong organizational skills, and ability to multitask effectively, I thrive in roles that require accuracy, responsiveness, and professionalism.
I am seeking opportunities where I can contribute my HOA expertise, support community operations, and continue growing within a collaborative remote team.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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