Current Employment Status:
Hired Full Time on Nov 15, 2022

Mayzel

Customer Service Expert

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 20th, 2024 (8 days ago)

Member Since

August 23rd, 2019

Profile Description

My name is Upgrade to see actual info Upgrade to see actual info Anor - 31 years old, married. I have worked in the Customer Service industry for more than 10 years. I got my first job in an office-based set-up and the first company that I worked for after I graduated was with Convergys. I worked there as a Customer Support Representative and our account was named Intuit - it's an accounting software and we help business owners and accountants file their taxes and create their payrolls in a much easier way. The second company that I worked for after Convergys was Sykes Inc. and I worked there as a Technical Support Representative wherein our account was an ISP (internet service provider) based in Canada - we help customers trouble shoot their modems/routers, schedule technician visits for them and walk them through some technical stuff like connecting their devices on to the WIFI. When I dUpgrade to see actual info to work from home, I got hired as an Email Support Representative in an E-Commerce company based in Hongkong and what we basically do is respond to customers through emails regarding the status of their orders, returns, cancellations, and even refunds. When the company got closed because of financial instability, I dUpgrade to see actual info to look for another job and luckily I got hired as a Guest Experience Officer in a company that manages properties for rent in Australia through Airbnb. My duties are to approve and pre-approve bookings from potential guests as well as cater to their needs whenever they encounter problems during their stay. I dUpgrade to see actual info to quit because I got pregnant and have to give birth and take care of my newborn. Just a few months after, I dUpgrade to see actual info to re-apply and got a new job as an Administrative Assistant in a company based in Hongkong which manages luxury villas in Thailand. Some of my duties include putting in prices of the villas on the website, creating contracts for the agents, and making the itinerary templates for the guests. The company got closed because the owner dUpgrade to see actual info to put up a physical office in Manila. He asked me if I wanted to relocate but I refused so I dUpgrade to see actual info to let it go. After that, I worked for a businesswoman in the US who owned a cosmetics company as a Customer Support Representative and I was later on promoted as a Team Lead a year after. What I basically do is manage the team to make sure KPI's and sales goals are met and that the quality of tickets is monitored. I believe that your WORK FROM HOME company excels in all aspects and I don't want to limit the venue on where I could share my knowledge and capabilities. I believe that joining your organization would help me enhance those skills more. 

Top Skills

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Office and Administration » Personal Assistant

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Travel Planning

Basic Information

Age
32
Gender
Female
Website
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Address
Alcoy, CEBU
Tests Taken
IQ
Score:  125
English
C1(Advanced)
Uploaded ID
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