Current Employment Status:
Hired Full Time on Jul 21, 2021

28d0f9902b088 4fe9e889cd400d4c1

Customer Service Representative/Email Support/Administrative Assistant

99 ID PROOF
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EXPECTED SALARY
Php 20,000.00/month
( $347 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $2.01 USD/hr )
EXPERIENCE OVERVIEW
4 years in Customer Service/1 year in Email Support/6 months in Guest Experience and 6 months in Administrative Tasks
BASIC INFORMATION
Age:
30
Gender:
Female
Location:
Alcoy, CEBU
Tests Taken:
IQ
Score:  125
English
 C1(Advanced)
Last Active:
September 28th, 2022 (7 days ago)
Member Since:
August 23rd, 2019
SKILL SUMMARY

I have worked in the BPO industry for 6 years which focuses mainly on Customer Service. When I decided to work at home I then got hired as an Email Customer Support Representative in an E-Commerce company and what we basically do is respond to customers through emails regarding the status of their orders online, returns, cancellations and even refunds. When the first company I worked for got closed, I became a Guest Experience Officer in a company which manages properties for rent in Australia through Airbnb. My duties are to approve and pre-approve bookings from potential guests as well as cater to their needs whenever they encounter problems during their stay. I decided to quit because I have to take care of my Dad who's very sickly that time. Just a few months after, luckily I got a new job as an Administrative Assistant in a company based in Hongkong which manages luxury villas in Thailand. Some of my duties include putting in prices of the villas on the website, creating contracts for the agents and making the itinerary templates for the guests. The company got closed because the owner decided to put up a physical office in Manila. After that, I worked for a businesswoman in US who owned a cosmetics company as a Customer Support Representative and I was later on promoted as a Team Lead. What I basically do is to manage the team to make sure KPIs and sales goals are met and that the quality of tickets are monitored. I believe that your WORK FROM HOME company excels in all aspect and I don't want to limit the venue on where I could share my knowledge and capabilities. I believe that joining your organization would help me enhance those skills more. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Recruitment Assistant
  • Research

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 6 months experience in Administrative Assistant. Though it is just on a short period of time, I believe I have the enough knowledge to still perform whatever task is given to me.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

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