• Over 15 years of experience in Customer
Service for a US Telecommunications Company
• Almost 9 years of experience as an
Operations Manager handling 80 to110 customer care representatives and 6 to 8 Supervisors
• Initiated processes for Continuous
Improvement
• Attended COPC High Performance Management
Workshop
• Completed Training for Lean Six Sigma
Green Belt
• Experienced in effective root cause
analysis and strategic planning
• Computer skills include: MS Office;
Spreadsheets, Outlook, Powerpoint, Web and Social Skills
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.