I currently manage customer inquiries and the returns process at East Perry, ensuring every interaction reflects the care and quality the brand stands for. I bring a multi-disciplinary background spanning CRM systems, e-commerce operations, and digital support - and has worked in the virtual assistant space since 2020. I bridge direct customer care with backend operations, contributing to a seamless experience from first contact to final resolution.
Experience: 5 - 10 years
I'm skilled at creating professional, eye-catching visual assets and layouts to support digital marketing campaigns and maintain a cohesive, clean aesthetic across a brand's web presence.
Experience: 5 - 10 years
I possess the multimedia skills required to process raw video footage into polished, engaging content, including long-form material and fast-paced, optimized short-form videos like Reels or Shorts.
Experience: 2 - 5 years
Currently working as a Customer Experience Specialist, you bring a high-touch, solutions-oriented approach to customer care. I'm skilled at handling client communications, resolving technical or order inquiries, and ensuring sustained brand loyalty.
Experience: 2 - 5 years
My operational background includes backend inventory tracking, stock organization, and product asset management, ensuring online stores operate with accurate catalog data and minimal logistical friction.
Experience: 5 - 10 years
I'm an experienced store developer proficient in building and managing websites across major platforms including Shopify, Wix, GoDaddy, WordPress, and Squarespace. I possess hands-on experience launching and maintaining live digital storefronts for multiple e-commerce businesses.
Experience: 1 - 2 years
Having served as a Content Strategy Team Manager at TD Media, Inc., I possess verified leadership skills. I'm adept at managing team dynamics, structuring workflows, keeping personnel motivated, and directing collaborative digital projects.
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