I am a highly passionate and detailed oriented Performance Development Consultan

Overview

Looking for part-time work (4 hours/day)

at $17.05/hour ($1,500.00/month)

BS Psychology with AB Guidance and Counseling

Last Active

May 20th, 2013 (4226 days ago)

Member Since

April 22nd, 2012

Profile Description

I have worked with the BPO industry for 5 years on which the services I have offered are the following:
1. Planning: Headcount projections for the next 6,12, 48 months
2. Training:
a. Module Creation
b. Training Content Development
c. Huddle/Project Based Learning Material Development
3. Marketing
a. Consumer research
b. New Product Development starting from conception to post mortem analysis
4. Research
a. Research on the following topics:
1. Psychology
2. Business Management/Commerce
3. History
4. Health and Beauty
5. Biography/Autobiography
6. Social Sciences
7. Market Survey Research
8. Travel and Leisure
9. Law
10. Leadership
5. Project Management
a. Utilizes Six Sigma tools and COPC processes in process and project management jobs.
b. Includes ISO format pre and post project standard operating procedures and power point presentations for free.
6. Marketing
1. Development of CRM infrastructure for organizations to improve revenue and customer retention.
6. Quality Management
a. Variance Analysis
b. Quality Form Development for Customer Service
c. Quality Process Document and Training Materials
d. Pre-post performance assessment document (free)
7. Admin
a. Transcription (75 WPM with 97% accuracy)
b. Budget Planning
c. Secretarial or Administrative Functions
d. Arrangement of Travel, Bills, Calendar Schedules and appointments
e. Blogging