Angel

Project Manager & Customer Support Specialist & Recruiter

99 ID PROOF
Verified
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

February 29th, 2024 (29 days ago)

Member Since

April 13th, 2012

Profile Description

A seasoned professional with vast expertise as a Customer Support Manager and Project Manager in the software development space. Demonstrated ability to effectively lead teams, streamline support operations, and create exceptional customer experiences. Successfully managed the complete software development life cycle, orchestrated cross-functional collaboration, and delivered projects on time and within budget. A results-oriented, data-driven problem solver with strong communication skills and a customer-centric attitude. I am actively exploring new possibilities to apply my experience and contribute to an organization's overall success.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

I bring a wealth of experience and a proven ability to deliver outstanding results in customer support management and software development project management. I am now seeking new opportunities to leverage my skills, drive business growth, and contribute to the success of an organization that values excellence and innovation.

Customer Support

Experience: 2 - 5 years

In my role as a Customer Support Manager, I have successfully led and mentored teams, ensuring exceptional customer experiences throughout their journey. I have implemented and streamlined support processes, resulting in improved response times, enhanced customer satisfaction, and increased retention rates. I am adept at analyzing customer feedback, identifying pain points, and implementing solutions to optimize support operations. Additionally, my ability to build strong relationships with customers and stakeholders has allowed me to effectively communicate complex technical concepts and bridge the gap between technical teams and end-users.

Professional Services » Management Services » Software Development Project Manager

Experience: 1 - 2 years

As a Project Manager for software development, I have demonstrated a keen eye for detail and an unwavering commitment to delivering projects on time and within budget. I have successfully overseen the complete software development life cycle, from requirement gathering and scope definition to quality assurance and deployment. My strong project management skills enable me to effectively coordinate cross-functional teams, prioritize tasks, mitigate risks, and ensure project milestones are achieved. I am proficient in Agile methodologies and have a solid understanding of software development processes, enabling me to facilitate seamless collaboration between development teams and clients.

Other Skills

Marketing » Social Media Management » Social Media Marketing

Experience: 6 months - 1 year

Basic Information

Age
34
Gender
Male
Website
Sign Up with Pro Account to View
Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  104
DISC
Dominance: 47
Influence: 21
Steadiness: 23
Compliance: 10
English
C1(Advanced)
Uploaded ID
Sign Up with Pro Account to View

“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »