I am an IT graduate with hands-on experience supporting BPO operations including troubleshooting hardware and software issues replacing peripherals monitoring network performance and managing user accounts through Active Directory. I also have two years of customer service experience in the telecommunications industry where I helped customers with billing concerns plan upgrades and account management using CRM tools. I am detail oriented adaptable and able to stay focused in fast paced environments. These experiences have strengthened my technical communication and problem solving skills allowing me to provide reliable support while delivering a positive customer experience.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.