Detail-oriented Insurance Operations Professional with proven experience in managing broker and agency communications, handling billing inquiries, resolving submission gaps, and coordinating renewal processes.
Known for effectively managing high-volume
I bring a proactive mindset, strong communication skills, and a commitment to continuous improvement—making me a valuable contributor to fast-paced, client-focused teams.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
answering inbound calls from members and healthcare providers wherein I verify the patient’s benefits and eligibility. I also focus on resolving member’s concerns with their billing statements, collecting payments and also we handle tracking the status of their claims and helping them to file a claim. We also reprocess the claim if needed
Experience: 2 - 5 years
Known for effectively managing high-volume email workflows and maintaining accuracy in financial and insurance documentation, I help teams stay organized, responsive, and efficient
Experience: 1 - 2 years
Data Entry for Final Audits
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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