Majority of my job experience is from the call center industry as an agent for 8 years plus 2 years in Medical Insurance. At present, I work as a Client Relationship Manager for an insurance broker in Dubai of which I am responsible with the policy renewal/retention and coordination in between clients/insurers.
My experiences taught me a lot of things which I'm living with such as Integrity, Ownership and Excellence. My first job was with Sprint Telecom as a Customer Service Representative dealing with inbound calls resolving general to complex inquiry down to collections and payment arrangements, I also worked for British Telecom under Collections Department.
My last call center experience was with Telstra assistients with inquiries such as billing, orders, refunds and providing solution via
I never failed to satisfy my clients in providing them with excellent customer service by owning every call I receive bearing in mind that excellence comes with integrity justified by my stats/metrics.
I want to expand my knowledge and expertise by working in this site. To provide the same satisfaction I provided to my previous employers considering the fact that the listings here are very interesting. I want to be a contributor to my employer's success while building my own success. I grasp new things so easily and a good listener. I do my job with pride and make sure that every job is well done.
My goal in life is to excel to reach remarkable success.
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