Kaith
Top Rated Virtual Assistant | Quality Assurance Specialist | Customer Support &
Verified
Overview
Looking for part-time work (3 hours/day)
at $6.66/hour ($480.00/month)
Bachelor of Science in Tourism Management
Last Active
June 28th, 2026 (today)
Member Since
July 11th, 2019
Profile Description
- Top-Tier Performance: Recognized as the FY25 Annual Top Performer and A-list Maharlika Awardee at Accenture.
Hi, I'm Kaith Ashley Garcia, a Quality Auditing Analyst with experience evaluating customer interactions, identifying performance gaps, and helping teams improve service quality.I have conducted over 60 quality audits weekly, supported a team of 6 agents through coaching and feedback sessions, and consistently contributed to achieving a 95% quality target.
My expertise includes:• Quality Assurance & Auditing• Root Cause Analysis• Customer Experience Improvement• Quality Scorecard Management• Data Analysis & Reporting• Customer Service Operations
I am detail-oriented, analytical, and committed to helping businesses improve customer satisfaction and operational performance.
Top Skills
Office and Administration » Quality Assurance
Experience: Less than 6 months
Other Skills
Office and Administration » Regulatory Compliance
Experience: 1 - 2 years
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Marketing » Email Marketing
Experience: 2 - 5 years
Marketing » Content Creation » Proofreading
Experience: 2 - 5 years
E-Commerce » Inventory Management » Purchasing
Experience: 2 - 5 years
E-Commerce » Inventory Management » Safekeeping
Experience: 2 - 5 years
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
Office and Administration » Data Analytics
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Nicolas, Batangas
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 32%
- Influence: 5%
- Steadiness: 23%
- Compliance: 40%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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