d84d92 df0c4 e0b0198

Lead Manager, Real Estate VA,Customer Service & Sales, 

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 50,000.00/month
( $995 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.75 USD/hr )
EXPERIENCE OVERVIEW
Real Estate Lead Manager, Appointment Setter, Linkedin Lead Generation, Virtual Assistant, Call Center Job/Lead Generation  8yrs experience in Customer Service &Sales/ SEO/ ESL Teaching. 
BASIC INFORMATION
Age:
37
Gender:
Female
Location:
Iligan City, Lanao del Norte
Tests Taken:

DISC
Compliance:28
Dominance:35
Influence:33
Steadiness:18

English
 C2(Advanced/Mastery)
Last Active:
2022-01-21
Member Since:
2012-04-07
SKILL SUMMARY


* Rich Experience of 8 yrs working in a famous call centers
* High-level proficiency with MS Office, Outlook, Excel, Google docs, and Internet.
* Proven competency of dealing with customers from various classes, assisting them with financial inquiries and company's other products and services.
* provides comprehensive and quality customer care at all times by providing the appropriate and accurate responses to the customer queries over the phone and email.
* Competency of cross-selling products and services to the client's customers through phone and email.
*  Excellent communication and interpersonal skills and keenness to detail.
* meet quality, productivity, and schedule adherence performance standards.
* apply technical knowledge and procedures when servicing customer queries.
* responsible for meeting outlined performance goals and targets.
* Learn's client's websites, policies, procedures, and any back end system they may use for email, products, shipping, and or back order information.
* Communicate effectively and efficiently with internal and external customers 
* Able to work under pressure in a fast-paced environment.* Ability to multi-task, prioritize and manage time effectively.* Available to work days, nights, weekends and overtime.* Proficient computer and email skills.* Solid time management skills.* Strong critical thinking and decision making skills.* Willingness to grow and learn with the company.
* Advanced knowledge in CRM tools and Platforms such as Podio, Callrail, Mojo, Calltools, Message Comm, Team Support, Citrix, Asana, Agency Block, Slack, Trello, etc.


WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Speaking
  • Writing
  • Lead Generation
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support
  • Real Estate Services

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 8 years experienced in Office and Admin, Customer Service Sales Marketing

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

have worked as online esl tutor for 2 years and at the same time working as virtual assistant from an Australian IT company (Energetica)

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
EXPERIENCE

have worked in a call center industry which involves sales and telemarketing for almost 3 years.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads

Graphics & Multimedia
SKILL RATING
  • Recording Audio

Finance & Management
SKILL RATING
  • Financial Analysis
  • Financial Management
  • Inventory Management
  • Investment Researching
  • Tax Preparation

Customer Service & Admin Support
EXPERIENCE

have worked as Virtual Assistant ,the common task that i have encountered was admin job and and an overview of financial managemnet

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Legal Services
  • Medical Services
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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