Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Associates degree

Last Active

August 23rd, 2024 (148 days ago)

Member Since

April 5th, 2012

Profile Description

My area of expertise is mainly in the executive assistant role. I supported CEO’s in the executive division through document management, calendar organization and collateral preparations for meetings. I am formally recognized for playing an instrumental role in the implementation of cost savings measures as well. With this position, I successfully planned and executed corporate meetings and special events. I developed and implemented the company’s new employee manual, outlining all proper business procedures and office policies. I have increased office organization by developing a more efficient filing system and customer database protocols.

I love the way my career has brought me. My role evolved from not just the basic Executive Assistant, I was also a social media manager. I have many years of hands-on experience in managing social media accounts such as creating and scheduling posts and increase visibility to catch the attention of potential clients.
In some cases, I also do manage certain projects and do extensive research. I am tasked in designing and applying appropriate project management standards. I managed the production of the required deliverables that includes the planning and monitoring of the projects. I ensure the preparation and maintain the project, stage, and exception plans as required I also manage project risks, including the development of contingency plans, monitoring the overall progress and use of resources, initiating corrective action when necessary; and, applying change control and configuration management processes.

Before I flourished in the online industry, I was a Customer Service Representative. I have supported clients in concerns in Technical, Billing, and Fraud (Support mediums – Email, e-Support (Chat) and Phone). My customer service experience brought me opportunities that developed my People Management skills. I managed teams in Operations and implemented and oversaw a robust internal Leadership Enhancement and Development program for teams.

In some areas of my job, I was also involved in Travel and Events Management. My core responsibilities cover the development, production, and delivery of projects from proposal right up to delivery; Delivering the events on time, within budget, that meet or exceed the expectations. I set, communicate and maintain timelines and priorities on every project; I also communicate, maintain and develop client and supplier relationships. I manage operational and administrative functions to ensure that projects are delivered efficiently. I also provide motivation, direction, and support to the team-- Being responsible for all projects from start to finish, ensuring excellent customer service and quality delivery.

I am committed and I persevere. I always believe that my greatest asset is my ability to accept criticisms as a challenge to develop my learning edges. I have always been willing to learn and no matter what I have achieved, I always believe that there is still room for me to grow further.