Customer Service Representative-can take inbound calls for customer serviceEmail

Overview

Looking for part-time work (4 hours/day)

at $2.27/hour ($200.00/month)

College graduate

Last Active

April 3rd, 2012 (4638 days ago)

Member Since

April 3rd, 2012

Profile Description

• Committed to completing a job
• Accountable in the assigned tasks
• Computer literate (MS Word, MS Excel, MS Powerpoint)
• Enjoys a challenge and willing to take risks
• Ensure clean and presentable output
• Scoring and Interpreting Psychological Tests
• Knowledge in handling irate customers and taking orders from catalog, informercials and online orders.
• Organizing activities (leadership seminars, teambuilding and etc.)
TRAINING/EXPERIENCE:
Customer Service Representative
-placing orders for customers or taking inbound calls
-handled more than 15 projects for Sales including; gift items and flower delivery, men’s and women’s apparel; house indoor and outdoor collectibles and beauty enhancement items.
-answering inquiries regarding the company (client), products and etc.
-telemarketing sales experience in health care and catalog products.
Sales and Service Specialist (Other Experiences)
-handling customer service calls like status check, shipping information, order change, billing information, quality check and the like.
-training agents for a particular project
-doing call simulation and conducting exams
-taking supervisory calls and managerial calls when appointed
-coaching agents (during ramps)
-good team player and multitasking capabilities.
-proven initiative and ability to work with minimal supervision.
-excellent organizational and motivational skills.
-knowledge of Internet surfing