I worked with Convergys from June 2008 to March 2012 (3 years ; 9 months). I started as an INBOUND Technical Support Representative handling DSL issues and provides Excellent Customer Service to customers. I also had an experience doing basic sales, billing and ordering. I had trainings and experience in assisting customers with Cable issues (IPTV) and VOIP as well.
Other Skills:
Excellent problem solving skills
Excellent communication skills in both written and spoken
Outstanding Multi-tasking skills
Knowledgable in computer applications ( MS Word, MS Excel, Powerpoint etc.)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.