Several years of experience in Business Logistics and Supply Chain Management Industry as an Account Service, and with seven years experience in Business Process Outsourcing industry as a Team Leader in sales, customer service, debt collections, and administration accounts.
Highly skilled in Excel.
Good knowledge of management gained through 7 years of contact centre operations management.
LinkedIn Skill Assessment passer above 70th percentile in Microsoft Excel.
Worked with one of the leading Australian printer, managed services, and logistics provider with complete and flexible range of marketing and logistics services that are delivered with a high degree of expertise and integrity.
Managed services to clients include state governments and some of the most powerful brands in Australia, which demonstrates my ability to meet the standards and demands required for the provision of dynamic, print-related marketing services, and marketing services expertise that extends beyond branded merchandise, point of sale, promotional, mail services, kitting and campaign fulfilment. Driving compliance, transparency and cost reduction. My knowledge, experience and technology streamlines processes in ways that are simple, smart and efficient.
Capabilities
• Good knowledge of Microsoft Office applications (Excel, Word, Outlook, PowerPoint) and a number of specialised software applications (Salesforce, FACS, Cornerstone, Livevox, Interactive Intelligence).
• Experience in dealing with clients and customers with sound commitment to principles of quality control and customer satisfaction in all aspects of work.
• Possess a strong ability to perform and deal effectively with internal management and external people even under significant pressure in all aspects of work.
• Able to work well on own initiative and in a team environment in an effective m
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