I am a Bachelor of Science in Information Technology (BSIT) graduate and a multi-skilled professional with experience in business operations, customer support, systems development, artificial intelligence, and multimedia production. My professional journey began in the BPO industry, where I gained experience in customer service, technical support, lead generation, appointment setting, research analysis, data management, and administrative support. Working across different accounts and industries allowed me to develop communication skills, problem-solving abilities, and a deeper understanding of business operations and client needs.
As a Technical Support Representative, I was recognized as Top 1 Agent for delivering exceptional customer service and technical solutions. Inspired by my passion for technology, I expanded my expertise into web and system development, leveraging AI to streamline workflows, automate processes, and create practical solutions that improve business efficiency. In addition to my technical background, I have been a professional video editor for over a decade, working with clients from different parts of the world. My experience in multimedia production, storytelling, and content creation allows me to approach projects from both a technical and creative perspective.
What sets me apart is my ability to adapt to different roles and industries. Whether supporting customers, developing systems, implementing AI-driven solutions, or creating multimedia content, I am passionate about learning, solving problems, and delivering meaningful results. I am always eager to take on new challenges, grow professionally, and contribute value to every project and team I work with. If you believe my qualifications and experience align with your needs, feel free to get in touch.
Thank you for your time, and I look forward to hearing from you.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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