I want to work from home. Willing to be trained.

With Timeproof

Overview

Looking for part-time work (4 hours/day)

at $340,913.64/hour ($30,000,400.00/month)

College Level

Last Active

January 22nd, 2018 (2516 days ago)

Member Since

March 14th, 2012

Profile Description

A home based work where I can flex my customer service skills. I have been in the call center industry for six years. In 2006 I became a customer service representative for a big Telecommunications Company here in the Philippines. I handled customer queries on their Billing, After Sales request and Product Inquiry. I also handled basic technical support for DSL and Phone repair.
On 2009, I was promoted as one of the team leader for the same company. I have several experiences with different types of customers local and foreign. I offer solutions to customer's complaints and provided first call resolution.
I prepare monthly scorecards for my team members. Provided feedback to agents performance and coached them to determine key areas for improvement. I ensure that admin deliverables are met in a timely manner.

On 2016, I got the opportunity to be part of HobbyKing, the haven for RC enthusiasts and hobbyist. I do email and chat support. Providing customer service and order processing.

Onset of 2017, I became part of a start up fintech, as an account manager. Getting leads and generating sales.