(Content Writer)
• I take the lead role in writing articles with unique content that are plagiarism free for websites and blogs.
• I do online marketing and promotional ads for our products.
• I work closely with SEO (abbreviation stands for Search Engine Optimization) specialists to increase traffic and boost site ranking of websites in Google.
• I do content writing and rewriting of articles in the field of software, fashion, travel, leisure, general topics and etc.
• I write user-manuals for software.
• I write Meta tag descriptions, blog commenting and perform proofreading of website content and description.
• If there is a need to write press releases, news stories and feature reports I can make articles of such.
(Customer Service Professional)
• As a Customer Service Representative I am responsible for handling queries concerning billing, email and promotional updates.
• I handle hard selling of products and items that are complimentary to the customer’s needs and wants.
• Basic email and internet (dial-up) troubleshooting.
• Handles member registration and cancellation of accounts.
• Able to handle irate callers while maintaining professionalism and courtesy.
• The ability to handle work-related stress.
As a Communication Assistant I was in charge of preparing reports, news articles, press releases, photo documentations, layouts and processing of incoming in outgoing company news and quarterly progress reports concerning in areas covered by the program.
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